FAQs
We understand you may have a few questions. Search the answers below or ask your own question using the Contact Us page.
What is Frankincense & Myrrh?
Frankincense & Myrrh is a topical pain relief line made for people living with chronic nerve, joint, and foot pain. It combines menthol, an over-the-counter topical pain reliever, with nine essential oils to deliver relief right at the source. Families have relied on it for more than 15 years, and it is recommended by physicians, diabetic educators, and oncology nurses.
How is Frankincense & Myrrh different from other pain relief products?
It is the only topical pain relief brand that pairs menthol with nine essential oils, so it works fast and keeps working for up to eight hours instead of fading in minutes. Rather than just numbing the surface, it penetrates deep to soothe the nerves and tissue underneath. There is no medicine smell, no drowsiness, and no dependence.
Does it actually work, or does it just numb the skin?
It does more than mask the feeling. Menthol calms overactive pain signals while the essential oil blend penetrates deep to soothe the source of the discomfort, so the relief holds instead of wearing off the moment the tingle fades. Many customers who had tried everything else tell us this is the first thing that gave them lasting relief.
How fast does it work and how long does the relief last?
Most people feel relief quickly, in as little as 5 minutes with the rubbing oils and around 15 minutes with the lotions. That relief can last up to eight hours with the oils and up to six hours with the lotions. Results vary from person to person, but the point of the formula is to last, not fade fast.
Who recommends Frankincense & Myrrh?
It is recommended by physicians, diabetic educators, and oncology nurses, and it has been trusted by customers managing chronic pain for more than 15 years. That mix of professional backing and long-term customer loyalty is a big part of why people feel confident trying it.
Is this a cure for my condition?
No, and we will always be straight with you about that. Frankincense & Myrrh provides real relief from pain, but it does not cure, eliminate, or permanently resolve any underlying condition. What it does is help you manage the pain so you can move, sleep, and get through your day more comfortably.
What is the active ingredient?
The active ingredient is menthol, an over-the-counter topical analgesic. It appears at 2% in the rubbing oils and 1.3% in the lotions. Alongside the menthol, every formula carries a blend of nine essential oils: frankincense, myrrh, eucalyptus, rosemary, bergamot, cinnamon, lemon, nutmeg, and geranium.
Is it safe for people with diabetes?
Yes. Frankincense & Myrrh is safe for people with diabetes and is recommended by diabetic educators, which is one reason it is trusted for diabetic nerve pain and dry, cracked feet. As with any new product, if you have specific concerns it is always smart to run it by your doctor. But there is nothing in the formula that makes it off-limits for diabetics.
Will it interact with my prescription medications?
There are no known interactions between Frankincense & Myrrh and prescription medications. Because it works on the surface and is not an NSAID, it does not carry the stomach, blood pressure, or drug-interaction concerns that come with many oral pain pills. If you take multiple medications and want peace of mind, your pharmacist or doctor can confirm it fits your routine.
Does it contain NSAIDs or aspirin?
No. It is NSAID-free and contains no aspirin. That means none of the stomach, kidney, or blood-thinning concerns some people have with oral anti-inflammatories.
Does it cause drowsiness or make me feel foggy?
No. Because it works topically and contains no oral pain medication, there is no drowsiness and nothing that clouds your head. You can use it during the day, at work, or before bed without it slowing you down.
Is it habit-forming?
No. Frankincense & Myrrh is non-habit-forming with no risk of dependence. You can use it daily for as long as you need relief without building tolerance or reliance on it.
Is Frankincense & Myrrh a natural or homeopathic product?
It is an over-the-counter topical pain reliever, not a homeopathic remedy. It works because of menthol, a recognized OTC pain reliever, combined with nine real essential oils. So while the essential oils are naturally derived, the product is a genuine OTC drug that has to meet those standards, not a homeopathic one.
Where are Frankincense & Myrrh products made?
Frankincense & Myrrh products are made at a FDA registered facility and blended with menthol and nine essential oils. Families have trusted the brand for more than 15 years.
How do I use it?
Rubbing Oils: Squeeze 10 to 30 drops into your palm and massage into the affected area.
Lotions: Gently massage into the skin over the affected area.
Most people use it twice a day, and it is safe to use up to four times daily. For external use only. Do not apply to wounds or broken skin, and keep away from the eyes.
How do I get Maximum Relief?
First massage oil into affected area, then apply lotion directly on top. Tip recommended by Anthony Munoz, Pro Football Hall of Fame.
Is it safe to use every day, long term?
Yes. It is made for daily, ongoing use, which matters when your pain is chronic and not going away on its own. There is no drowsiness and no dependence, so you can reach for it as often as you need it. Apply to the affected area up to four times a day.
What does it smell like?
It has a warm, natural aroma from the essential oil blend, think frankincense, myrrh, eucalyptus, and rosemary, not the sharp medicine smell you get from most pain products. Most people find the scent pleasant and it settles down within a few minutes of applying.
Which product is right for me?
It comes down to where your pain lives. Choose Nerve for neuropathy, sciatica, tingling, or burning nerve pain; choose Arthritis for joint and osteoarthritis aches and stiffness; and choose Foot for foot and nerve pain, plantar fasciitis, or dry, cracked diabetic feet. Each one comes as a fast-absorbing Rubbing Oil or a moisturizing Lotion.
Should I choose the Rubbing Oil or the Lotion?
The Rubbing Oil absorbs fast and works quickest, often within about 5 minutes, with relief lasting up to eight hours, so it is great for targeted, fast relief. The Lotion works in around 15 minutes and lasts up to six hours, and it adds lanolin, shea, and cocoa butter to moisturize dry skin while it relieves pain. If your skin is dry or cracked, the Lotion does double duty.
How do I get maximum relief?
The combo pack includes an oil and a lotion. Use the oil first and apply the lotion directly on top. Tip from Anthony Munoz, Pro Football Hall of Fame.
What is your shipping and return policy?
We offer free shipping on U.S. orders over $40. If you have a question about your order or need to make a return, contact us through the Contact page or call us toll free at 877-917-9674.
Where can I buy Frankincense & Myrrh?
You can buy Frankincense & Myrrh here on our site, on Amazon, and at major retailers including Walmart, CVS, Walgreens, and Meijer, plus Sprouts, Hy-Vee, and many independent pharmacies. In stores, the Nerve line is usually stocked in the diabetic care section.

